CUSTOMER SUPPORT

The purpose of your role will be to:

  • Strive for quality work in handling phone calls, administering data bases and other customer service activities.
  • Provide support for users requests for hardware, software, network and service issues.
  • Log and keep records of users queries.
  • Participate in preparing customer reports.
  • Develop action plans and coordinate their implementation in order to resolve operation issues

Are you the right candidate?

  • A good level of the language you are applying for is mandatory and you will also need a good level of English to do the job right;
  • You can succeed if you have the desire to learn and a friendly & can-do attitude; IT experience would be a plus;
  • We highly value our clients and we appreciate customer management skills and problem solving attitude;

What do we offer?

  • You will learn how to work in a virtual environment interacting with colleagues and clients all over the globe and at the same time develop IT knowledge;
  • Great multinational environment for acquiring & developing foreign language skills;
  • A long-term career within dynamic and constantly growing professional environment and a fresh and enthusiastic team;
  • The promise for unparalleled learning opportunities, adapted to your needs and supporting your growth;
  • An attractive compensation package including: performance based bonus, meal tickets, life & medical insurance;
Apply now